Skip to main content
Specialist vs agency Comparison Including where agencies win

Cut the Waffle vs
an SEO agency.
The honest version.

Most agencies measure output - articles published, keywords targeted, impressions. Cut the Waffle measures outcomes - AI citation volume, ranking movements, pipeline touched. The difference isn't just philosophical. It shows up in the numbers.

The short answer

Choose Cut the Waffle if you want senior B2B SEO, AEO (answer engine optimisation) and content done by one person who does the work, from NZ$1,400 a month, priced on output. I can work straight in your platform with no learning curve, I keep my client list small on purpose so urgent fixes get done fast, and if something isn't worth doing, I'll tell you.

Choose an agency if you need paid media, social and SEO run as one managed service, lots of output across many brands at once, or a formal vendor setup with several named contacts and SLAs. That is a real need, and one person isn't built for it.

The honest comparison

Agency vs specialist: what you actually get.

This isn't an agency takedown. Agencies serve a real purpose. But for B2B SEO, AEO (answer engine optimisation), and content that compounds - the model matters. Here's the honest comparison.

Typical B2B SEO agency Cut the Waffle
Who does the work Account manager, strategist and junior writers Ben, every piece
Typical price ~$1,000/mo for basics; $5,000–$15,000+/mo for SEO, AEO and content From $1,400/mo, fixed per output
Minimum term Often 6–12 months Short, agreed up front
AEO / AI search Often an add-on Built in from day one
Comparison pages & guides Sometimes, usually volume-led Core service, written to be quoted by AI
Paid media, social, email Yes, under one roof No. Not offered
Output at scale High: many writers, many brands Capped at what one senior person can do well
Contacts & SLAs Several named contacts, formal SLAs One contact, direct
Continuity Account manager changes every 6–12 months Same person throughout
Reporting Monthly deck Monthly report: rankings, AI citations, leads
Hands-on in your CMS Often consult only: they tell you what to change, your team does it I log in and make the changes, or hand you a paste-ready pack (+$500/mo hands-on)
AI foundations on their own site In my check of 80 NZ and AU agency homepages, SEO agencies averaged 10 of 12, AI-search specialists 9.7 and web studios 6.2. Only 5 had all 12 All 12, live on this site
Response time Days. Your request joins a queue behind bigger accounts Usually same or next working day. Urgent fixes are done fast, because I cap my client numbers
Access to your site Some won't share the code: you send the details and wait for them to fit it in I work in your CMS or code directly, document every change and hand it all back. No lock-in
Getting up to speed Weeks learning your platform and site structure, often billed No learning curve. Shopify, WordPress, Webflow, headless CMSs, Squarespace, Wix and more
Honesty about fit Incentive to keep the retainer running If it isn't worth doing, I'll say so. No billing for wasted hours
Best for Multi-channel marketing as a managed service B2B teams that want SEO, AEO and content done properly

Rows in bold are where an agency is the stronger pick. Agency figures are typical NZ and AU ranges, not any one agency. Last checked October 2026.

Original research, October 2026

Most agencies skip the AI basics.

I ran 80 NZ and AU SEO agencies, AI-search specialists and website studios through my AI Visibility Check, and this site through the same check. Most firms selling SEO or AI search haven't sorted the basics on their own homepage, and their clients' sites tend to inherit the same gaps.

36 of 41
firms selling SEO or AI search are missing at least one AI-search basic on their own homepage. Only 5 of the 80 agencies had all 12. This site is one of the few that does.
9 of 10
firms that lead with AI search, GEO or AEO miss at least one basic on their own homepage.
6.2/12
foundations, on average, at website and brand studios. 54% have no schema markup at all.

See the full study and charts →

How I work

Get in, get it done, check it worked.

Honest, even when it costs me

If something isn't worth doing, or you'd be better off with someone else, I'll tell you. I don't bill for hours that didn't move anything.

No learning curve on your platform

I've worked in Shopify, WordPress, Webflow, various headless CMSs, Squarespace, Wix and more. I don't need weeks to find my way around.

I do the work, not just the advice

Plenty of agencies consult on what to change and leave your team to do it. I can log in and make the changes myself, then validate they're live and working.

Quick fixes are actually quick

I keep my client list small on purpose. When something urgent comes up, it gets done that day or the next, not slotted into a sprint two weeks out.

AI keeps me doing, not figuring out

AI handles the first-pass checklists and keeps me on track, so the time you pay for goes on doing the work, not working out how.

Why speed matters

It's common for a web studio to hold the code, take days to reply, then slot your SEO and AEO fixes in around bigger jobs. Every day in that queue is a day AI engines keep reading the old site. When I have access, the same list is done in a day or two by the person who wrote it, then checked live.

Who should choose which

Four situations, four answers.

Your site is invisible to AI

Cut the Waffle. Foundations first, then content AI quotes.

You run Google Ads, Meta and SEO together

An agency. You want one team managing the whole mix.

You need comparison pages, guides and sales collateral

Cut the Waffle. Same research feeds the site and the sales team.

You need 30+ pieces a month across brands

An agency. That volume needs a team of writers.

What actually happens

The agency model is built for retention, not results.

This isn't cynical. It's structural. Agencies are built to serve many clients at scale. That's a real constraint that shapes how they work - and what they prioritise.

Month 1: the pitch team shows up

The senior strategist, the account director, and the head of SEO are all in the onboarding call. They talk about topical authority, AI citations, and compound growth. You're sold. Then they hand you over to your "dedicated team".

Month 3: you meet who's actually doing the work

The senior strategist is now "available for strategic input". Your account manager is the one in every call, passing notes to a creative director, who briefs a junior writer handling four other accounts. The writer has read your brand doc once. They haven't looked at a single competitor.

Month 6: your account manager leaves

Your AM moves to a bigger account. A new person is assigned. You spend the next three weeks re-briefing three different people on your ICP, your positioning, and why the content has been structured the way it has. The new AM sits in a quarterly review and asks questions that were answered in month one.

Month 9: the quarterly review

Someone senior who hasn't been involved in any of the work joins the call. They ask big-picture questions, nod at the traffic chart, and suggest "doubling down on content". Monthly report shows impressions up 18%. Nobody mentions whether any of that traffic is your ICP. Nobody mentions pipeline.

Results from the specialist model

Compound outcomes, not output metrics.

220x
AI citations at a B2B SaaS company where I lead marketing - 156 in the ten months before, 34,737 in the ten after - using the same playbook sold to clients.
500%
Organic traffic growth in 6 months at a B2B SaaS company where I lead marketing. Built on foundations and buyer-intent content, not volume.
50%
Increase in B2B proposal close rate after sales collateral redesign. Pipeline metric, not a traffic metric.
How the proof works

Cut the Waffle's own site is the case study. The same AEO playbook, the same schema structure, the same llms.txt, the same H1/H2/H3 architecture that's sold to clients - it's all running here, live. When you hire Cut the Waffle, you're hiring the person who's run the playbook in-house, leading marketing. Not someone who read about it.

Questions

Specialist vs agency: the honest answers.

An agency sells a team. In practice, your brief travels through an account manager, a strategist, and a project manager before reaching the person who actually writes - who is usually a junior handling several other accounts simultaneously. A B2B specialist sells a specific outcome. Senior-level thinking and execution on every piece, with no brief-passing chain between you and the work. No rotation, no handoff, no re-explaining your ICP to a new face every 6 months. Category knowledge compounds instead of resetting.
Because their writers are generalists working across multiple verticals simultaneously. A writer handling SaaS Monday, professional services Tuesday, and manufacturing Wednesday doesn't develop deep category knowledge in any of them. Combined with a high-volume output model, the result is content that's technically correct and strategically forgettable. A specialist who focuses on your category builds real knowledge - the kind that produces content your buyers actually respect.
Agencies typically measure output: articles published, keywords targeted, traffic acquired. A specialist measures compounding outcomes: topical authority accumulating, schema signals strengthening, AI citation volume growing month over month. The foundation work (schema, llms.txt, page structure, internal linking) compounds differently from content volume. An agency that skips foundations in favour of output misses the compounding entirely.
Usually yes - but that's not the main argument. Agency retainers start from about $1,000 a month, but that usually just covers the basics, like site maintenance, to keep you on the books. Standard SEO runs into the low thousands, 'new' AEO support gets billed on top (good AEO already covers SEO), and content adds thousands more: comparable output usually lands between $5,000 and $15,000+ a month once account management, PM overhead and junior writer markup are in. Cut the Waffle retainers start from $1,400 per month, with senior-level output on every piece. It's also cheaper for a structural reason: I run a detailed context system for each client, and AI does the research, crawling and checklist work against a method I've defined. That leaves a clear, ordered list, so the time you pay for goes on doing, not figuring out. Agencies bill the figuring-out by the hour. The more relevant comparison is value per dollar: how much of your budget reaches actual work versus overhead and account management theatre?
Don't assume it. In October 2026 I checked 80 NZ and AU agency homepages. Website and brand studios averaged 6.2 of 12 basic AI-search foundations on their own sites, and 54% had no schema at all. Even among firms selling SEO or AI search, 36 of 41 were missing at least one basic, and only 5 of the 80 agencies had all 12. My Foundations package sets up all 12, usually the technical half within a week or two of getting access.
Usually the same or next working day. I deliberately keep my client list small, so an urgent request or a quick fix doesn't wait behind bigger accounts. Where I have CMS or code access, I make the change myself, check it's live, and document it so your team or web studio can see exactly what changed. Agencies and web studios often batch requests into a sprint, or hold the code and schedule your changes for later in the week or the week after. That delay adds up when AI engines are re-reading your site.
Agencies are better when you need multi-channel paid media management, large-scale content production across many verticals simultaneously, or a formal vendor relationship with multiple named contacts and SLAs. If you're running Google Ads, social ads, SEO, and email as a unified managed service, a full-team agency makes sense. If you need senior B2B SEO, AEO, content, and enablement done well - a specialist is almost always the better fit.
The proof is on this site. The same AEO playbook sold to clients took a B2B SaaS company from 156 AI citations to 34,737 over ten months, with 75% of its leads now saying they found it through AI. The schema, llms.txt, H1/H2/H3 architecture, and FAQ structure on this site follow the same approach. Other results: 500% organic traffic growth in 6 months (B2B SaaS), 260% organic traffic growth in 12 months (corporate B2B), 50% increase in proposal close rate (sales collateral redesign). Real outcomes. Not projected figures.
See who I work with
B2B SaaS SEO & AEO → B2B Services marketing → Corporate B2B SEO →
Ready when you are

One call. One plan.
No agency theatre.

Discovery call, proposal, SOW - usually done inside a week if the scope is clear. First deliverable ships within 5 working days of sign-off. No 47-page onboarding document.